Thank you for shopping at Pachpan56.com,
If you are not entirely satisfied with your purchase, we’re here to help you.
You have 21 days to return your product(s) from the date of purchase.
To be eligible for a return, your product(s) must be unused and in the same condition that you received it and with all original packing.
To process the return, please fill the Return Form which is available on our website.
Our reverse pick-up facility is currently available only in selected locations, which fall under the service network of our courier partners.
In case your pin code is not serviceable by our courier partner, you will have to self-Ship the product(s) back to us, you are requested to pack the item(s) securely to prevent any loss or damage during transit.
For all self-Shipped returns, you will be reimbursed of 50-100 INR max (500 grams) towards your shipping costs. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
Once we receive your product, we will inspect it and notify you that we have received your return product. We will immediately update your status of approval or rejection of your refund after inspecting the item.
If your return is approved, please note that we do not provide CASH refunds, we will initiate a refund as a voucher which can be used for further purchase on our website, which you will receive within 72 working hours.
All items purchased at the time of any Sale Event on our website, cannot be refunded/cancelled/replaced except for damaged products and delivery of wrong products.
The whole order amount including any delivery charges will be refunded if the order is cancelled before dispatch, lost or undelivered to your preferred location.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
Shipping charges will be non-refundable.
Pachapan56.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.